Contact Gender Matters
Tell us what you need, and a member of our team will reply with the right support, advice or information.
Who can get in touch
We provide a comprehensive programme of practical support, counselling, advice and information for anyone with questions or problems concerning their gender identity. This includes people who consider themselves to be trans, including transgender, gender variant, gender queer, cross dressers, transvestites and anyone with another non-standard gender identity.
We also welcome people who do not identify with the gender they were assigned at birth, and people who are simply unsure or questioning.
Support for loved ones and professionals
Significant others, friends, families and allies are welcome to contact us for support and information about gender identity issues affecting someone they care about.
Professionals who support trans individuals can also contact us for assistance with their work, including guidance on information and referral.
Before you write
Please include a way for us to reply and a short outline of your question. You do not need to share a full personal history to get started.
Messages are read by our team during working hours.
Send us a message
What happens next
Step 1
Your message is received
We confirm receipt and check which part of our service best fits your enquiry.
Step 2
A member of the team replies
We respond with practical information, advice or an offer of support.
Step 3
Support is arranged
Where counselling or further help is needed, we agree the next steps with you.
For families and allies
Supporting someone through questions about gender identity can be difficult. We offer information and a listening ear to those who care about a trans person.
Our approach
Every enquiry is handled with respect for privacy and for the person making contact. We aim to be practical, clear and honest about what we can offer.
If you are in immediate danger or need emergency help, contact the emergency services first. For questions about our programme, you can also read our frequently asked questions.